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EMBEDDING SUSTAINABILITY

As the state bank with the widest reach across the island, our ambition is to be the market leader in sustainable financing, driving 
financial inclusion and making sure all segments of the community have access to finance. While we pursue the above aspiration, we are 
also taking conscious steps to transit to a carbon neutral entity by integrating sustainability into every aspect of our operations. During 
the year, BoC remained steadfast in its commitment towards aligning its impact on the United Nation’s Sustainable Development Goals 
(UN SDGs) and taking holistic action towards addressing global challenges.

SUSTAINABILITY 

FRAMEWORK

VISION:

To be the best sustainable 

citizen of the country

Customers

Shareholder 

and Fund 

Providers

Business

Partners

Community 

and

Environment

Employees

Regulators

Fundamentals

Governance

Reporting and disclosure

Economic Transformation

Sustainable Operations

Digital Progress

Strategy and performance

Stakeholder engagement

Focus areas

• 

Value creation 
to Shareholder

• 

Liquidity and 
robust capital 
position

• 

Innovation and 
digitalisation

• 

Distribution of 
economic value 
generated

• 

Financial 
inclusion

• 

Transition to a 
carbon neutral 
entity

• 

Environmental 
stewardship 
across all 
business 
operations

• 

Protection of 
ecosystems

• 

Uplifting lives

• 

Diversity, 
inclusion and 
equity

• 

Positive 
community 
impacts

• 

Board 
competence, 
diversity and 
independence

• 

Regulatory 
compliance

• 

Security and 
data privacy

• 

Sustainability 
governance 
and ethical 
practices

Economic

Environmental

Governance

Social

Why we 
are doing 
this

Who we 
are doing 
this for

How we 
aim to 
achieve our 
imperatives

Our 
imperatives

Sustainability at BoC is integrated into the Bank’s strategy through our commitment to

drive economic, environmental, social and governance imperatives via the three pillars of

Economic Transformation, Digital Progress, and Sustainable Operations. As stakeholders place

increasing importance on Environmental, Social and Governance (ESG) issues and regulations

continue to strengthen, BoC has sought to embed ESG considerations as an organisation-wide

discipline, underpinned by a holistic Sustainability Policy that sets out the Bank's sustainability

objectives, governance structures and reporting mechanisms.

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SUSTAINABILITY GOVERNANCE

Please get more 
details from 
https://www.boc.
lk/sustainability-
framework

CAPACITY BUILDING

Bank of Ceylon continued to invest in 
capacity building of its cadre, in line 
with the Bank’s ESMS policy and guided 
by the dedicated ESMS Unit under 
BoC’s Independent Integrated Risk 
Management Division (IIRMD). The Bank 
carried out a number of activities in 2023 
to educate and raise awareness amongst 
staff; leveraging internal and external 
resources and experts in the field to 
train and build awareness and capacity 
of employees from the highest tiers of 

Corporate Management to the Bank’s 
credit officers and relationship officers.

BoC is the first commercial Bank to 
appoint ESG consultant for a holistic 
ESG revitalisation of the Bank in ESG 
strategy, ESG Risk Management and ESG 
Reporting.

STRATEGIC PARTNERSHIPS

BoC has collaborated with several 
universities, environment organisations 
and merchants, bringing together 
different perspectives, expertise, and 
resources needed to address complex 
challenges and ensure that ESG 
initiatives are aligned with stakeholder 
expectations. 

• 

Marine Environment Protection 
Authority (MEPA)

• 

Biodiversity Sri Lanka (BSL)

• 

The Open University of Sri Lanka

SUSTAINABILITY REPORTING

The Bank uses its Annual Integrated 
Report and corporate website as 
the primary means of responding to 
stakeholder concerns and outlining 
its sustainability strategy, including 
materiality assessments and management 
policies and processes. The data 
measurement techniques, calculation 
methodologies, assumptions and 
estimations applied in the compilation 
of the sustainability indicators contained 
in this Report, are in accordance with 
international reporting frameworks and 
best practices and the GRI Standard  
and includes external assurance of  
ESG/Sustainability information.

The ensuing section provides details of 
the Bank’s commitment to advancing 
sustainability across its operations, 
products and services in alignment 
with the UN SDGs and other globally 
recognised green banking  principles.

Sustainability Committee

ESMS Approval Committee

ESMS Unit - CRO

ESMS Officer

Sustainable Banking Unit

Board of Directors

Economic 

Transformation

Support customers/businesses to become 
resilient and empowered through sustainable 
financing.

Our commitment

KPIs

SDGs

Total Green Finances disbursed 
in 2023

Amount disbursed in 2023 LKR 530.9 million 
Balance as at 31.12.2023 LKR 5,028.6 million  

Microfinancing granted for 
women led businesses 

30% of credit granted for women led businesses (31% 2022)

   

EMBEDDING SUSTAINABILITY

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Sustainable 

Operations

Invest in the capabilities, wellbeing and diversity of our 
people, reduce our impact on the natural environment and 
operate a responsible and ethical business and supply chain.

Our commitment

KPIs

SDGs

Payment for Local 
Suppliers 

LKR 8.6 billion of payment disbursed for local suppliers

Investment in Community 
Development 

LKR 129.7 million (2022: LKR 60.1 million)

Investment in BoC Gammana 
projects 

LKR 5.4 million (2022: LKR 2.5 million)

 

Funding for BoC Mithuru 
Micro credit group

LKR 77.9 million (2022: LKR 59.4 million)

   

WAY FORWARD

As we look to the future, we expect to 

revamp our policies and update our 

Sustainability Framework to provide 

greater transparency and accountability. 

Our sustainability agenda will be 

given more prominence, with greater 

measures being taken to deeply embed 

our commitment within the BoC DNA.

Our leadership will adopt a meticulous 

approach in executing the approved 

initiatives and milestones specified in 

the sustainability agenda. Once the 

fundamentals are in place, they will 

focus on rolling out the sustainability 

programmes in the most efficient manner 

to achieve and sustain the set targets.

While our Sustainability Roadmap is 

being developed, we are mindful that 

there will be a host of external challenges 

which need to be considered. In order  

to navigate through the complexities of 

the marketplace, we will ensure that our 

internal structure and capabilities across 

the organisation are adequately resourced 

and well-primed. This will help us to 

address all risks and opportunities that 

may come our way in a timely and effective 

manner.

Moving forward, sustainability will 

continue to serve as a core element of 

our overall business strategy, informing 

decision-making processes, investment 

priorities, and resource allocation. We 

intend to make the best use of our 

existing sustainability initiatives and 

practices while remaining open and 

flexible to adopt new ones and remain 

confident of reinforcing BoC’s position 

as a model for responsible corporate 

behaviour.

Digital Progress

Increase accessibility to our products and services, 
while maintaining the highest security and 
privacy standards.

Our commitment

KPIs

SDGs

Investment in digital 
infrastructure

LKR 1.4 billion (2022: LKR 1.8 billion)

No of data breaches 
Digital Transaction vs Counter 
Transaction

Nil (2022 : Nil)