VALUE CREATION HIGHLIGHTS
Measurement
2023
2022
Change%
Economic Performance
Economic Value Creation
Value to the Government
LKR billion
25.9
31.9
(18.7)
Forex inflows through inward remittances
USD billion
4.8
3.2
53.3
Contribution to energy sector
USD billion
3.0
1.9
56.9
Contribution to healthcare sector
USD million
130.3
70.0
86.2
Contribution to MSME sector
LKR billion
66.3
52.6
26.1
Business exposure revived
LKR billion
82.2
65.4
25.7
Financial Inclusion
Disbursed through microfinancing
LKR billion
11.0
5.4
104.2
New loans to microfinance sector
No.
32,115
21,495
49.4
Microfinancing to women-led businesses
%
30
31
(1.4)
Customer touchpoints outside Western Province
No.
1,617
1,561
4.0
New BoC Connect agents
No.
43
34
26.5
New BoC Mithuru Societies
No.
214
130
64.6
BoC Gammana established
No.
4
2
100.0
Accounts opened under Aswesuma programme
(Social welfare programme for low income earners)
No.
353,764
N/A
Social Performance
Employees
Investment in employees
LKR billion
29.8
29.0
2.8
Recruitments
No.
764
57
1,240.4
Promotions
No.
946
588
60.9
Total training hours
Man hrs.
275,019
129,493
112.4
Investment in training and development
LKR million
200.1
73.9
170.8
Retention rate
%
95
98
(3.1)
Customers
Customer touchpoints
No.
2,241
2,166
3.5
Digital contact points
No.
1,490
1,461
2.3
Digital transactions growth
%
11
10
1.0
Businesses revived
No.
174
40
335.0
Participants for awareness and training programmes
No.
1,000
(approx)
1,019
18.7
Environmental Performance
Loans assessed for ESMS compliance
No.
1,223
841
45.4
New green lending
LKR million
530.9
711.6
(25.4)
Paper recycled
MT
52.4
21.9
139.4
Savings through paper recycled
Trees
No.
891
373
138.9
Oil
Litres
91,994
38,477
139.1
Electricity
kWh
209,672
87,696
139.1
Water
Litres
1,665,844
696,745
139.1
Land fill
m
3
157
66
137.9
Solar power generation
MWh
3,245.3
3,219.3
0.8